Frequently asked questions

For Users

How can I connect with a guide on Gydely?

What types of sessions can I book on Gydely?

How do I pay for a session on Gydely?

What happens if I need to cancel a booked session?

How quickly can I expect a response from a guide after booking a session?

Can I connect with a guide outside of the scheduled session for follow-up questions?

What should I do if I encounter any issues during a session?

Are group sessions available on Gydely?

How do I leave feedback or share my experience with a guide on Gydely?

How can I delete my Gydely profile?

For Guides

How can I sign up as a guide on Gydely?

Which countries do you currently support for creating guide profiles on Gydely?

What information do I need to provide in my Gydely guide profile?

How long does it take for my guide profile to be approved?

When will my Gydely guide profile be visible to users for bookings?

Can I offer services in multiple fields as a Gydely guide?

Is there a fee for joining Gydely as a guide?

What is the fee structure for Gydely guides?

How do I set my availability as a Gydely guide?

Can I choose the duration of my sessions as a Gydely guide?

How does the payment process work for Gydely guides?

What happens if a user cancels a booked session with me as a guide?

What is the process for guides to cancel a booked session on Gydely?

Can I offer group sessions as a Gydely guide?

How can I delete my Gydely guide profile?

What should I do in case of a dispute with a user during a Gydely guide session?